Frequently Asked Questions
Everything you need to know about shopping at Marco Shoes Official Store
What materials are used in Marco Shoes products?
We pride ourselves on using premium materials, including high-quality Italian leather, durable suede, and ergonomic soles to ensure both luxury aesthetics and long-lasting comfort.
How do I determine my correct size?
We provide a detailed size guide on every product page. Since our shoes are crafted with European sizing standards, we recommend measuring your foot length and comparing it to our chart for the perfect fit.
How long does international shipping take?
Orders are typically processed within 1-2 business days. International shipping generally takes 5-10 business days depending on your location and selected shipping method at checkout.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. If your shoes don't fit or meet your expectations, you can initiate a return or exchange through our online portal.
Which payment methods do you accept?
Marco Shoes Official Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my leather shoes?
To maintain the quality of your shoes, we recommend using a soft brush to remove dirt, applying a high-quality leather conditioner periodically, and avoiding direct exposure to heat or prolonged moisture.